Jacob is a forward-thinking design strategist who cares deeply about his work. He has a keen understanding for how to help teams rally around the right problems, and is not afraid to say what others are thinking–which I think is a rare skill in these times. I very much appreciated working alongside Jacob as we managed the Design Team together; I found a lot of comfort in leaning on his deep design knowledge and leadership. Jacob is a trusted, great value-add to any team that is working with complex problems.