I had the opportunity to work with Jacob and found him to be a supportive manager. He created an environment that was conducive to growth and experimentation, allowing the team space to explore design solutions. He guided us in uncovering effective solutions rather than imposing his own ideas. His availability for support and feedback was consistent and he always made me feel like a valued member of his team. He was also very talented at unblocking barriers and getting the right audience in the room to work through challenges, when needed.